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Stay Safe from Scams and Fraud
(You can add a call pack to your order during the signup process, or at any time from your My Account Portal)
Only the countries displayed are included in the Call Pack you have selected. The greyed out countries are not included.
An eSIM is a digital embedded SIM card built into your device that lets you connect to mobile networks without the need for a physical SIM… No waiting!
Choose one of our Prepaid or SIM-Only plans and select “eSIM” during sign-up.
Once sign-up is complete, you’ll receive a QR code sent to your nominated email.
Scan the QR code with the device you want to activate. Your service will activate automatically within minutes.
You’re connected! Start chatting, calling, streaming and enjoying your plan!
In Australia, several smartphones support eSIM technology, offering users greater flexibility and convenience. Here are some of the major brands and models that are eSIM compatible:
An eSIM is a digital SIM card that’s embedded directly into your device, letting you connect to a mobile network without needing a physical SIM card. With TeleChoice, there’s no waiting around for a physical SIM to arrive; you can activate digitally in minutes, keep your existing number or get a new one, and there are no lock-in contracts, so you can leave anytime.
Many modern smartphones in Australia support eSIM, including:
If your model isn’t listed, it’s worth checking your device’s settings or contacting us to confirm.
Yes. However, in order to use your service overseas you must purchase an International roaming pack. To view available roaming packs, and for more information please visit: https://telechoice.com.au/international-roaming/
Activation is done in four quick steps:
Yes. You can keep your existing number when moving to an eSIM (or choose a new one), and TeleChoice supports number transfers for both new and existing customers. Just make sure your device is eSIM-compatible, then sign up and select the eSIM option to receive your QR code.
Yes, eSIM is available on both SIM-Only and Prepaid plans.
^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here.
All plans are for use in Australia and available for new and eligible recontracting customers only. These plans are not available in conjunction with any other TeleChoice offer. Our Fair Use Policy applies to all unlimited plans and all unlimited components of plans.
For plans with minimum contract terms, an early termination fee applies. This is specified in the Critical Information Summary (CIS) for the plan.
You need a 3G/4G compatible handset to use this service. The device needs to support 3G-850MHz and both 4G 1800MHz and 4G 700MHz banding so that you can get the best service possible.
Data: Data usage is measured per kilobyte and rounded to the nearest kilobyte.
Data banking: Data banking is available on our Sim Only (Month to Month Plans) and Prepaid Plans. The maximum limit for data bank is set out in the CIS for your plan. Any data over the data bank maximum limit will be forfeited, as will any data in your data bank if you choose to downgrade your plan.
Data Gifting: Data Gifts are available on all our current plans that show Data Gifting. You can gift anyone that has a TeleChoice Post-Paid and/or Pre-Paid active mobile service which is on a Plan that allows data gifting, you can gift up to 50% of you monthly included data allowance or included data allowance per Prepaid recharge, and you can receive up to 999GB per monthly cycle. Gifted data can NOT be re-gifted. Users cannot gift from their Data Bank, excess data bolt-ons or bonus data.
Standard MMS and Video MMS: Our plans include a maximum of 2000 Standard National MMS & Video MMS every month.
International Calling: If the country you are calling is not included in your plan, you will be charged for that call on a pay as you go basis at our rate for that call. Alternatively, you can add an International Calling Pack to your plan for $5, $6, $7 or $15 per month (excluding a mobile broadband plan). You can add that pack at any time (as a one-off or monthly recurring basis) and we will bill you for that pack in your monthly bill. Our International Calling Packs allow you to call overseas to any country. To see our international call rates: click here.
International Roaming: To use your service overseas, you can purchase an International 7 Day Pack for $49. The 7 day pack includes 2GB of data to use over the 7 days day as well as 60 minutes talk and 100 SMS. Usage expires on Day 7 at midnight AEST. If you go over your 2GB you can add an additional 250MB for $5 for use within 31 days. Your 7 Day pack is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible country. You can buy an additional 7 Day Pack before it expires, however you will forfeit the balances of your previous 7 day pack. You may opt in to auto top-up your 7 day pack for the length of your stay. If you are away for 14 days, then you can opt-in to top up the 7 Day pack automatically after the first 7 days expire.
Changes to your plan: From time to time we may make changes to your plan or add-ons (including price and inclusions), or we may move you to a new plan (which may cost more). If we reasonably think that a change is likely to be detrimental to you, we’ll tell you at least 21 days before making it. If you don’t like the change you can change or cancel your plan or add-ons and just pay out your device, in full if you have a handset on plan with us.
Included Countries: Only full colour countries are included in the call packs, countries that are greyed out are not included.
Terms and conditions: Our full terms and conditions are available here.
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The download speed is capped at 100Mbps for all plans, except for the $55 5G Prepaid Mobile Plan, which is capped at 250Mbps.
This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference compared to another plan with a different speed cap.
Yes, but only with a 5G-compatible device and in areas with 5G coverage.
Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.
Activate your SIM card online now: