International Roaming Rates, Preferred Network Carriers, and International Roaming Packs

International Roaming is available in some countries using your Post-paid & Pre-paid service.  For your roaming to work, it must be turned on. Our post-paid & pre-paid services have roaming turned off by default.

International Roaming Data is not available on PAYG Roaming Option.

The cost shown below for sending an SMS message is based on SMS of 160 characters in length. SMS that are

more than 160 characters in length will occur additional charges.

SMS that contains special characters (such as emoji’s) may increase the number of characters used in the SMS or may also convert to MMS.

These rates are effective 9th December 2020 and are subject to variation in accordance with our plan terms and conditions:

If you wish to top up your roaming Pack before the previous pack has expired, you may do this. Any balances remaining in your previous pack will be forfeited.

TeleChoice can apply spend control limits on your service, you may discuss this with us when you call to activate your International Roaming.

To check your balances while you are overseas, SMS the word Bal to 179.

IR Pack Validity Period Post or Pre Countries Included Included Calls (blocks of 60 secs) Included SMS Included Data Excess Data (250MB)
$8.00 1-Day Post-Paid 30 30 minutes 30 150MB $5.00
$49.00 7-Day Post-Paid 59 60 minutes 100 2GB $5.00
$90.00 15-Day Post-Paid 67 240 Minutes 240 4GB $5.00
$120.00 20-Day Post-Paid 67 360 minutes 360 6GB $5.00
$8.00 1-Day Pre-Paid 30 30 minutes 30 150MB $5.00
$30.00 5-Day Pre-Paid 67 60 minutes 60 1GB $5.00

PAYG International Roaming Rates & Roaming Packs

Country List

Service Type Pre & Post Paid Pre-Paid Post-Paid Post-Paid Post-Paid
Country Name Zone Cost of making a call PAYG (per min) Cost of receiving a call PAYG (per min) Cost of sending SMS (PAYG) 1 Day Roaming Pack 5 Day Roaming Pack 7 Day Roaming Pack 15 & 20 Day Roaming Pack PAYG Roaming
Austria 4 $2.75 $2.75 $0.70 YES YES YES YES YES
Belgium 6 $3.70 $3.70 $0.70 NO YES YES YES YES
Bolivia 5 $3.20 $3.20 $0.70 NO NO NO NO YES
Brazil 5 $3.20 $3.20 $0.70 NO YES YES YES YES
Bulgaria 5 $3.20 $3.20 $0.70 NO YES YES YES YES
Cambodia 4 $2.75 $2.75 $0.70 NO YES YES YES YES
Canada 4 $2.75 $2.75 $0.70 YES YES YES YES YES
Chile N/A N/A N/A N/A NO YES NO YES NO
China 5 $3.20 $3.20 $0.70 YES YES YES YES YES
Colombia N/A N/A N/A N/A NO YES NO YES NO
Cook Islands 4 $2.75 $2.75 $0.70 NO NO NO NO YES
Croatia 7 $4.10 $4.10 $0.70 YES YES YES YES YES
Czech Republic 7 $4.10 $4.10 $0.70 NO YES YES YES YES
Denmark 2 $1.85 $1.85 $0.70 NO YES YES YES YES
East Timor 3 $2.30 $2.30 $0.70 NO NO NO NO YES
Egypt (Arab Republic) 7 $4.10 $4.10 $0.70 NO YES NO YES YES
Estonia 5 $3.20 $3.20 $0.70 NO YES YES YES YES
Fiji 3 $2.30 $2.30 $0.70 YES YES YES YES YES
Finland 1 $1.40 $1.40 $0.70 NO YES YES YES YES
France 3 $2.30 $2.30 $0.70 YES YES YES YES YES
Germany 2 $1.85 $1.85 $0.70 YES YES YES YES YES
Greece 2 $1.85 $1.85 $0.70 YES YES YES YES YES
Guernsey (UK) 2 $1.85 $1.85 $0.70 NO YES YES YES YES
Hong Kong 3 $2.30 $2.30 $0.70 YES YES YES YES YES
Hungary 4 $2.75 $2.75 $0.70 NO YES YES YES YES
India (Limited to Delhi, Mumbai & Uttar Pradesh West) 5 $3.20 $3.20 $0.70 YES YES YES YES YES
Indonesia 6 $3.70 $3.70 $0.70 YES YES YES YES YES
Ireland 3 $2.30 $2.30 $0.70 YES YES YES YES YES
Isle of Man (UK) 2 $1.85 $1.85 $0.70 NO NO YES NO YES
Israel 6 $3.70 $3.70 $0.70 NO YES YES YES YES
Italy 2 $1.85 $1.85 $0.70 YES YES YES YES YES
Japan 4 $2.75 $2.75 $0.70 YES YES YES YES YES
Kenya 7 $4.10 $4.10 $0.70 NO YES NO YES YES
Kuwait 8 $4.60 $4.60 $0.70 NO NO NO NO YES
Latvia 6 $3.70 $3.70 $0.70 NO YES YES YES YES
Lebanon 8 $4.60 $4.60 $0.70 NO NO NO NO YES
Lithuania 7 $4.10 $4.10 $0.70 NO YES YES YES YES
Luxembourg 2 $1.85 $1.85 $0.70 NO YES YES YES YES
Macau N/A N/A N/A N/A NO YES NO YES NO
Macedonia (Former Yugoslav Rep.) 4 $2.75 $2.75 $0.70 YES YES YES YES YES
Malaysia 2 $1.85 $1.85 $0.70 YES YES YES YES YES
Malta 8 $4.60 $4.60 $0.70 NO NO NO NO YES
Mexico 7 $4.10 $4.10 $0.70 NO YES NO YES YES
Netherlands 3 $2.30 $2.30 $0.70 YES YES YES YES YES
New Caledonia (Voice & SMS Only) 2 $1.85 $1.85 $0.70 NO NO NO NO YES
New Zealand 1 $1.40 $1.40 $0.70 YES YES YES YES YES
Nigeria 3 $2.30 $2.30 $0.70 NO YES YES YES YES
Norway 2 $1.85 $1.85 $0.70 NO YES YES YES YES
Palestine 6 $3.70 $3.70 $0.70 NO NO NO NO YES
Papa New Guinea 5 $3.20 $3.20 $0.70 NO YES YES YES YES
Philippines 4 $2.75 $2.75 $0.70 YES YES YES YES YES
Poland 6 $3.70 $3.70 $0.70 NO YES YES YES YES
Portugal 2 $1.85 $1.85 $0.70 YES YES YES YES YES
Qatar 7 $4.10 $4.10 $0.70 NO YES YES YES YES
Romania 6 $3.70 $3.70 $0.70 NO YES YES YES YES
Russia 8 $4.60 $4.60 $0.70 NO YES YES YES YES
Samoa 5 $3.20 $3.20 $0.70 NO YES YES YES YES
Saudi Arabia 4 $2.75 $2.75 $0.70 NO YES NO YES YES
Singapore 1 $1.40 $1.40 $0.70 YES YES YES YES YES
Slovak Republic 4 $2.75 $2.75 $0.70 NO YES YES YES YES
Slovenia 2 $1.85 $1.85 $0.70 NO YES NO YES YES
Solomon Islands 4 $2.75 $2.75 $0.70 NO NO NO NO YES
South Africa 1 $1.40 $1.40 $0.70 NO YES YES YES YES
South Korea 3 $2.30 $2.30 $0.70 YES YES YES YES YES
Spain 5 $3.20 $3.20 $0.70 YES YES YES YES YES
Sri Lanka 7 $4.10 $4.10 $0.70 YES YES YES YES YES
Sweden 3 $2.30 $2.30 $0.70 NO YES YES YES YES
Switzerland 4 $2.75 $2.75 $0.70 YES YES YES YES YES
Taiwan 2 $1.85 $1.85 $0.70 NO YES YES YES YES
Thailand 3 $2.30 $2.30 $0.70 YES YES YES YES YES
Tonga 2 $1.85 $1.85 $0.70 NO YES YES YES YES
Turkey 6 $3.70 $3.70 $0.70 NO YES YES YES YES
UAE 5 $3.20 $3.20 $0.70 NO YES NO YES YES
UK 2 $1.85 $1.85 $0.70 YES YES YES YES YES
USA 4 $2.75 $2.75 $0.70 YES YES YES YES YES
Vanuatu 2 $1.85 $1.85 $0.70 YES YES YES YES YES
Vietnam 2 $1.85 $1.85 $0.70 YES YES YES YES YES

P – Preferred network operator

N – Non-preferred network operator

Roaming Providers make sure that you are connected to our preferred operators for a better roaming experience.

You can do this by putting your handset on auto network select. This will make the device choose the preferred operator.

If you are still unable to get a signal, you can try set your device to manual network select, then choose our roaming provider in the country you are in and try again.

You can use a non-preferred provider if you are unable to connect to a preferred operator. All providers are preferred unless otherwise noted.

Check your manufacturer’s operation manual on how to perform this function on your device.

A list of the roaming providers is outlined in the table below:

Country Network Operator Network Type
Austria Hutchison Drei Austria GmbH P
Belgium KPN Group Belgium NV/SA P
Bolivia Nuevatel PCS De Bolivia SA P
Brazil TIM Celular S.A. N
Brazil Vivo S.A. P
Bulgaria Cosmo Bulgaria Mobile EAD P
Cambodia CamGSM N
Cambodia Viettel P
Canada Bell Mobility Inc. P
Canada Rogers Wireless Fido P
Canada TELUS Communications P
China China Mobile P
China China Unicom P
Cook Islands Telecom Cook Islands P
Croatia Croatian Telecom Inc. P
Croatia Tele2 d.o.o za telekomunikacijske uluge P
Croatia VIPnet d.o.o P
Czech Republic T-Mobile Czech Republic a.s. P
Denmark TDC A/S P
Denmark Telia Nattjanster Norden AB P
Egypt Etisalat P
Estonia Elisa Eesti AS P
Estonia Tele2 Eesti AS P
Fiji Vodafone Fiji Ltd. P
Finland Telia Sonera Finland Oyj P
France Bouygues Telecom P
France Orange France P
Germany T-Mobile Deutschland GmbH P
Germany Telefonica o2 Germany GmbH & Co.OHG P
Greece Cosmote Mobile Telecommunications S.A. P
Hong Kong Hong Kong CSL Limited P
Hong Kong SmarTone Mobile Communications Limited P
Hungary Magyar Telekom Plc P
Indonesia Excelcom P
Indonesia PT Indonesia Satellite Corporation Tbk P
Indonesia PT Telekomunikasi Selular P
Ireland Hutchison 3G Ireland Limited P
Ireland Meteor Mobile Telecommunications Limited P
Ireland O2 Communications P
Israel Cellcom Israel Ltd P
Israel Pelephone Communications Ltd. P
Israel Wataniya Palestine Mobile P
Italy H3G P
Italy Telecom Italia SpA P
Italy Wind Telecomunicazioni SpA P
Japan NTT DoCoMo Inc P
Japan SoftBank Mobile P
Kenya Safaricom Limited P
Kuwait Wataniya Telecom Kuwait P
Latvia Latvian Mobile Telephone Co P
Latvia Tele2 Latvia P
Lebanon MIC 2 P
Lithuania Omnitel Lithuania P
Lithuania UAB Tele2 P
Luxembourg Orange S.A. P
Macedonia T-Mobile Macedonia N
Macedonia VIP Operator Dooel Skopje P
Malaysia Celcom P
Malaysia DiGi Telecommunications Sdn Bhd P
Malaysia Maxis Communications Berhad N
Malta Mobisle Communications Limited P
Mexico Pegaso Comunicaciones y Sistemas S.A. De C.V P
Netherlands KPN B.V. P
New Caledonia OPT New Caledonia P
New Zealand Telecom New Zealand Limited P
New Zealand Two Degrees Mobile Limited P
Nigeria MTN Nigeria Communications Limited P
Norway Netcom NORNC P
Norway Telenor Norge P
Papua New Guinea BMobile Limited P
Papua New Guinea Digicel PNG Ltd. P
Philippines Smart Communications Inc P
Poland PTK Centertel P
Portugal Sonaecom Servicos de Comunicacoes S.A. P
Qatar Q Tel P
Romania Orange Romania SA P
Russia OJSC VimpelCom P
Samoa Digicel Samoa Limited P
Saudi Arabia Saudi Telecom Company P
Singapore MobileOne Ltd N
Singapore StarHub Mobile Pte Ltd P
Slovakia Slovak Telekom a.s. P
Slovakia SI.Mobil d.d. P
Solomon Islands BMobile Limited P
South Africa Cell C P
South Africa MTN Mobile Telephone Networks P
South Africa Vodacom Group Pty Ltd. P
South Korea SK Telecom P
Spain Telefonica Moviles Espana S.A. P
Sri Lanka Dialog Telekom PLC P
Sri Lanka Mobitel N
Sweden Tele 2 AB P
Sweden Telenor Sverige AB P
Sweden TeliaSonera Mobile Networks AB Sweden P
Switzerland Orange Communications SA P
Switzerland Swisscom P
Taiwan Chungwha Telecom P
Thailand Real Future Company Ltd N
Thailand Total Access Communications Co P
Timor Telkomcel P
Timor Timor Telecom P
Timor Viettel Timor Leste P
Tonga Digicel P
Turkey Turkcell Iletisim Hizmetleri A.S. P
United Arab Emirates (UAE) Emirates Telecom Corp Etisalat P
United Kingdom (UK) Everything Everywhere Limited P
United Kingdom (UK) Jersey Telecom P
United Kingdom (UK) Telefonica O2 UK Limited P
United States of America (USA) AT&T Mobility P
United States of America (USA) T-Mobile USA Inc P
Vanuatu Digicel P
Vanuatu Telecom Vanuatu Limited P
Vietnam Vietel Corporation P
Vietnam Vinaphone P
India_TN Bharti Airtel Ltd. Chennai P
India_TN Bharti Airtel Ltd. Tamilnadu P
India_AP Bharti Airtel Ltd. Andhra Pradesh P
India_Karnataka Bharti Airtel Ltd. Karnataka P
India_Kerala Bharti Airtel Ltd. Kerala P
India_Delhi Bharti Airtel Ltd. Delhi P
India_Delhi Vodafone Delhi P
India_Gujarat Bharti Airtel Ltd. Gujarat P
India_Haryana Bharti Airtel Ltd. Haryana P
India_HP Bharti Airtel Ltd. Himachal Pradesh P
India_MH Bharti Airtel Ltd. Maharastra & Goa P
India_MH Bharti Airtel Ltd. Mumbai P
India_MH Vodafone Mumbai P
India_Kolkatta Bharti Airtel Ltd. Kolkatta P
India_MP Bharti Airtel Ltd. Madhya Pradesh P
India_Punjab Bharti Airtel Ltd. Punjab P
India_Rajasthan Bharti Airtel Ltd. Rajasthan P
India_UPW Bharti Airtel Ltd. Up West P
India_UPW Idea Cellular Ltd. Up West P

If the roaming provider you are trying to connect to is not listed in this table, your service will not work.

If you are having trouble with your international roaming you may call +61280692368, speak to us on Live Chat at www.telechoice.com.au or send us an email at support@telechoice.com.au.

Frequently Asked Questions

TeleChoice uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass.

Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.

Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.

Data Banking Explanation Diagram

All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece. 

1) Login as per normal, enter your mobile or account number & your account password

Mfa Step 1

2) An email and/or SMS will be sent to you with a 6-digit code, the email will come from no-reply@telechoice.com.au and here is its format:

Mfa Step 2

3) Enter the code you received before the 5-minute counter is finished (located under the ‘Verify’ Button)

Mfa Step 3

4) If the 5-minute counter runs out, you will have the option to resend the code

Mfa Step 4

Things you need to know & do

  • Make sure your email is up to date on our end
    • You can login now and update OR
    • You can contact Customer Service on 1300 83 53 24 and we will update it for you
 
  • You can change your MFA code option (SMS, EMAIL or both) via your ‘Personal Details’ page for post-paid or through ‘My Details’ for Pre-paid

Multi-factor authentication (MFA) login process is live as of Tuesday 27th of June 2023

Offer Terms & Conditions

For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.

Customers who purchase a TeleChoice NBN plan, are eligible for a 10% discount off a maximum of four TeleChoice month to month SIM only plans.

If more than four month to month SIM only plans are puchased, the discount applies to the lowest four TeleChoice month to month SIM only plans.

Your discount will be applied from your next bill moving forward, after your TeleChoice NBN service has been activated.

If you already have an existing TeleChoice month to month SIM only plan, your discount will be applied from your next bill moving forward, after your TeleChoice NBN service had been activated.

If a customer cancels their TeleChoice NBN plan, then the 10% discount on their TeleChoice month to month SIM only plan ceases.

^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here

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