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Stay Safe from Scams and Fraud
The TC App is currently down due to maintenance; we apologise for the inconvenience
Stay Safe from Scams and Fraud
The TC App is currently down due to maintenance; we apologise for the inconvenience
Stay Safe from Scams and Fraud
The TC App is currently down due to maintenance; we apologise for the inconvenience
At TeleChoice, we review our plan pricing annually to ensure we can continue providing reliable and high-quality telecommunications services to our customers. The cost of delivering mobile services can change over time due to increases in wholesale supplier charges, network operating costs, market conditions, regulatory charges, and other business expenses. In particular, pricing from our network and service suppliers may increase beyond the rate of inflation.
As part of our annual review process, TeleChoice may adjust plan pricing based on changes to supplier costs and the overall cost of providing our services. We understand that price increases can be difficult and are not decisions we make lightly. We believe in being transparent about how and when we review our pricing so customers know what to expect.
TeleChoice reviews its mobile and data plan pricing annually.
Following each review, we may decide to increase plan prices based on factors including:
Increases in supplier and wholesale network costs
Operational and business expenses
Market and regulatory charges
Inflation and broader economic conditions
Investments in maintaining and improving our services
Any pricing changes determined through the annual review process will apply to applicable plans from the effective date advised to customers.
If changes are made to your plan pricing following our annual review, we will notify you before the new pricing takes effect.
The updated pricing will apply from the date specified in the notification.
Customers who join after a pricing update has taken effect will commence on the current advertised plan pricing at the time they sign up.
Not necessarily. While TeleChoice reviews pricing annually, this does not automatically mean prices will increase every year. Following each review, we may decide that no pricing changes are required.
Any decision to change pricing will depend on supplier costs, market conditions, and the overall cost of delivering our services.
TeleChoice uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population and covers more than 1.7m square kilometers of the Australian landmass when using an external antenna.
Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.
Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.
All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece.
1) Login as per normal, enter your mobile or account number & your account password
2) An email and/or SMS will be sent to you with a 6-digit code, the email will come from no-reply@telechoice.com.au and here is its format:
3) Enter the code you received before the 5-minute counter is finished (located under the ‘Verify’ Button)
4) If the 5-minute counter runs out, you will have the option to resend the code
For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.
Customers who purchase a TeleChoice NBN plan, are eligible for a 10% discount off a maximum of four TeleChoice month to month SIM only plans.
If more than four month to month SIM only plans are puchased, the discount applies to the lowest four TeleChoice month to month SIM only plans.
Your discount will be applied from your next bill moving forward, after your TeleChoice NBN service has been activated.
If you already have an existing TeleChoice month to month SIM only plan, your discount will be applied from your next bill moving forward, after your TeleChoice NBN service had been activated.
If a customer cancels their TeleChoice NBN plan, then the 10% discount on their TeleChoice month to month SIM only plan ceases.
^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here
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