IMPORTANT PRICING UPDATE – From October 2025
IMPORTANT PRICING UPDATE – From October 2025
Pricing Update: Annual Mobile Plan Review: 1st October 2025
Over the past year, there has been a sustained increase in the overall cost of delivering telecommunication services. These increases have been driven primarily by rising wholesale telecommunications charges, higher network and market-related costs, and inflationary pressures affecting our retail operations. In line with the terms of our mobile plans, we conduct an annual pricing review each July. As part of this review, plan prices are adjusted based on movements in the Consumer Price Index (CPI) and other relevant business cost factors. As a result of this year’s review, prices for some of our services will change from 1 October 2025. These adjustments specifically relate to mobile plan access fee service charges.
These changes enable us to continue investing in the services and infrastructure that matter most, helping us deliver the best possible experience for our customers. We understand that price changes can be concerning and assure you that these decisions are made with careful consideration. Our ongoing commitment is to maintain transparency and keep you fully informed about any changes that may affect your plan.
How will I know if my Mobile Access Fee will increase, and how much will it increase by?
Below is a list of Plans that will be affected by the Pricing Update:
| Plan Name: | OLD PRICE INC GST | NEW PRICE INC GST | PRICE INCREASE |
|---|---|---|---|
| [MIG] SMALL (M2M) PLAN 1 $20 | $ 20.00 | $ 23.00 | $ 3.00 |
| FLEET BASIC | $ 19.00 | $ 23.00 | $ 4.00 |
| FLEET BASIC [1177] | $ 19.00 | $ 23.00 | $ 4.00 |
| FLEET BASIC [1209] | $ 19.00 | $ 23.00 | $ 4.00 |
| FLEET STARTER | $ 24.00 | $ 26.00 | $ 2.00 |
| FLEET STARTER [1178] | $ 24.00 | $ 26.00 | $ 2.00 |
| FLEET VALUE1 GLOBAL | $ 29.00 | $ 30.00 | $ 1.00 |
| FLEET VALUE1 GLOBAL [1106] | $ 29.00 | $ 30.00 | $ 1.00 |
| FLEET VALUE1 GLOBAL [1179] | $ 29.00 | $ 30.00 | $ 1.00 |
| FLEET VALUE1 GLOBAL [1222] | $ 29.00 | $ 30.00 | $ 1.00 |
| FLEET VALUE3 ADVANCE | $ 40.00 | $ 42.00 | $ 2.00 |
| FLEET VALUE3 ADVANCE [1113] | $ 40.00 | $ 42.00 | $ 2.00 |
| FLEET VALUE3 ADVANCE [1181] | $ 40.00 | $ 42.00 | $ 2.00 |
| FLEET VALUE3 ADVANCE [1223] | $ 40.00 | $ 42.00 | $ 2.00 |
| FLEET VALUE4 PREMIUM | $ 49.00 | $ 52.00 | $ 3.00 |
| FLEET VALUE4 PREMIUM [1122] | $ 49.00 | $ 52.00 | $ 3.00 |
| FLEET VALUE4 PREMIUM [1182] | $ 49.00 | $ 52.00 | $ 3.00 |
| MEDIUM (M2M) PLAN 2 $29 [1102] | $ 29.00 | $ 30.00 | $ 1.00 |
| SMALL (M2M) PLAN 1 $19 [1095] | $ 19.00 | $ 23.00 | $ 4.00 |
| TC24 - M2M | $ 24.00 | $ 26.00 | $ 2.00 |
| TC40 - M2M | $ 40.00 | $ 42.00 | $ 2.00 |
| TC49 - M2M | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE BASIC | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1096] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1097] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1099] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1128] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1132] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1133] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1134] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1165] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1166] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1200] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1234] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE BASIC [1247] | $ 19.00 | $ 23.00 | $ 4.00 |
| TELECHOICE STARTER | $ 24.00 | $ 26.00 | $ 2.00 |
| TELECHOICE STARTER [1167] | $ 24.00 | $ 26.00 | $ 2.00 |
| TELECHOICE STARTER [1168] | $ 24.00 | $ 26.00 | $ 2.00 |
| TELECHOICE STARTER [1248] | $ 24.00 | $ 26.00 | $ 2.00 |
| TELECHOICE VALUE1 GLOBAL | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1103] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1104] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1129] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1136] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1169] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1170] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1197] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE1 GLOBAL [1249] | $ 29.00 | $ 30.00 | $ 1.00 |
| TELECHOICE VALUE3 ADVANCE | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1065] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1078] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1086] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1109] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1110] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1111] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1137] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1173] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1174] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE3 ADVANCE [1251] | $ 40.00 | $ 42.00 | $ 2.00 |
| TELECHOICE VALUE4 PREMIUM | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1117] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1118] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1138] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1139] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1140] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1142] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1175] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1176] | $ 49.00 | $ 52.00 | $ 3.00 |
| TELECHOICE VALUE4 PREMIUM [1252] | $ 49.00 | $ 52.00 | $ 3.00 |
| X-LARGE (M2M) PLAN 4 55GB $49 [1116] | $ 49.00 | $ 52.00 | $ 3.00 |
When will these changes to Pricing take Place?
Your Mobile Service Access Fee will change from the 1st of October 2025. This price charge will take effect from your billing cycle starting from the 1st of November 2025, your November Invoice will include a prorated amount for the October period and your new access fee price moving forward.
More information:
What if I’m having difficulty paying my next bill?
Please get in touch with us as early as possible, so we can go over what we can do to help get you through, such as setting up a personalised payment plan, or an extension.
What about my existing arrangements for my account, like rebates or payment plans?
Any existing arrangements such as concessions, rebates, and payment arrangements will stay the same.
Additional Help and Support:
If you require help or support, please reach out to us on the below channels
Chat with us online or email us on support@telechoice.com.au
Call us on 1300 835 324 (Monday to Friday, 8.00am to 7.00pm)
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