Find a TeleChoice Store

Visit an Authorised Dealer near you

Find a TeleChoice Store Closest To You

You can visit one of our authorised TeleChoice dealers to help you choose the best plan and products to suit your budget and needs

Frequently Asked Questions

What mobile network does Telechoice use?

TeleChoice uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass.

Can I transfer my existing mobile number?

Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.

What is data banking?

Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.

What countries are included in the unlimited international calls and SMS?

All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece.

How do I login with multi-factor authentication (MFA)?

1) Login as per normal, enter your mobile or account number & your account password

2) An email and/or SMS will be sent to you with a 6-digit code, the email will come from no-reply@telechoice.com.au and here is its format:

3) Enter the code you received before the 5-minute counter is finished (located under the ‘Verify’ Button)

4) If the 5-minute counter runs out, you will have the option to resend the code

Things you need to know & do

Make sure your email is up to date on our end
- You can login now and update OR
- You can contact Customer Service on 1300 83 53 24 and we will update it for you

You can change your MFA code option (SMS, EMAIL or both) via your ‘Personal Details’ page for post-paid or through ‘My Details’ for Pre-paid

Multi-factor authentication (MFA) login process is live as of Tuesday 27th of June 2023

Offer Terms & Conditions

¹Plan pricing terms

For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.

²Bundle NBN with month to month mobile and save

Customers who purchase a TeleChoice NBN plan, are eligible for a 10% discount off a maximum of four TeleChoice month to month SIM only plans.

If more than four month to month SIM only plans are puchased, the discount applies to the lowest four TeleChoice month to month SIM only plans.

Your discount will be applied from your next bill moving forward, after your TeleChoice NBN service has been activated.

If you already have an existing TeleChoice month to month SIM only plan, your discount will be applied from your next bill moving forward, after your TeleChoice NBN service had been activated.

If a customer cancels their TeleChoice NBN plan, then the 10% discount on their TeleChoice month to month SIM only plan ceases.

^{^}We're full of features

^{^}Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here

Visit an Authorised Dealer near you