Free 12-month warranty
14-day risk-free return
NSYS quality tested
Free 12-month warranty
14-day risk-free return
NSYS quality tested

Condition grading

As New
The Phone appears ‘As New’ with no visible scratches or marks present anywhere on the device. The phone has a minimum of 95% battery health. The device is 100% functional.
Excellent

The phone is in excellent condition, with slight scratches/marks present on the device that are not visible at an arm’s length. The phone has a minimum of 85% battery health. The device is 100% functional.

Very Good

The phone is in very good condition, with small scratches/marks present on the device that may be visible at an arm’s length. The phone has a minimum of 80% battery health. The device is 100% functional.

What you'll get in the box

Your Mobile Phone
Charger Cable
Box & Sim Slot Pin
NSYS Diagnostic Certificate

NSYS Diagnostic and TeleChoice Checks

Battery Health
Sensors
Microphone
Wi-Fi
Charger
Carrier Signal
Speaker
Camera
Mobile Data
Screen
Bluetooth
Water Damage
Our Refurbished Devices

These devices come as is from the manufacturer, ensuring the phone has 100% genuine parts. The devices are also rigorously tested to ensure every feature is fully functional.

IPHONE 11 [REFURBISHED]

Same day & Free Express Postage

Same day shipping on all orders before 1:30pm. All orders are also sent via express post regardless of the time and its completely free.

NSYS Certified & TeleChoice Tested

The NSYS Diagnostics is a mobile device testing software, that can detect over 100 possible hardware defects with 60+ tests. Meanwhile we check for hardware issues to ensure a holistic check has been made. Guaranteeing 100% satisfaction.

IPHONE 11 [REFURBISHED]

NSYS Certified & TeleChoice Tested

The NSYS Diagnostics is a mobile device testing software, that can detect over 100 possible hardware defects with 60+ tests. Meanwhile we check for hardware issues to ensure a holistic check has been made. Guaranteeing 100% satisfaction.

Same Day & Free Express Postage

Same day shipping on all orders before 1:30pm. All orders are also sent via express post regardless of the time and its completely free.

Our Refurbished Devices

These devices come as is from the manufacturer, ensuring the phone has 100% genuine parts. The devices are also rigorously tested to ensure every feature is fully functional.

Condition Grading

As New
The Phone appears ‘As New’ with no visible scratches or marks present anywhere on the device. The phone has a minimum of 95% battery health. The device is 100% functional.
Excellent

The phone is in excellent condition, with slight scratches/marks present on the device that are not visible at an arm’s length. The phone has a minimum of 85% battery health. The device is 100% functional.

Very Good

The phone is in very good condition, with small scratches/marks present on the device that may be visible at an arm’s length. The phone has a minimum of 80% battery health. The device is 100% functional.

What you'll get in the box

Your Mobile Phone
Charger Cable
Box & Sim Slot Pin
NSYS Diagnostic Certificate

NSYS Diagnostic and Telechoice Checks

Battery Health
Sensors
Microphone
Wi-Fi
Charger
Carrier Signal
Speaker
Camera
Mobile Data
Screen
Bluetooth
Water Damage

Overview

Shoot 4K video, beautiful portraits and sweeping landscapes with the all-new dual-camera system. Capture your best low-light photos with Night mode. See true-to-life colour in your photos, videos and games on the 6.1-inch Liquid Retina display.Experience unprecedented performance with A13 Bionic for gaming, augmented reality and photography. Do more and charge less with all-day battery life.2 And worry less with water resistance up to 2 metres for 30 minutes.

Key Features

6.1-inch Liquid Retina HD LCD display3

Water and dust resistance (2 metres for up to 30 minutes, IP68)1

Dual-camera system with 12-megapixel Ultra Wide and Wide cameras; Night mode, Portrait mode, and 4K video at up to 60 fps

12-megapixel TrueDepth front camera with Portrait mode, 4K video and slow motion

Face ID for secure authentication and Apple Pay

A13 Bionic chip with third-generation Neural Engine

Fast-charge–capable

Wireless charging4

iOS 15 with Dark Mode, new tools for editing photos and video, and brand-new privacy features

We accept the following payment methods

  • In order to process your orders without any delay, we strongly recommend you to pay using a PayPal Verified account
  • Credit card available through Paypal guest check out. Your payment information is processed securely. We do not store credit card details or have access to your credit card information.

In addition to your REFURBISHED device, you’ll receive the following items;

  1. Charging Cable
  2. Sim Injector Pin
  3. Screen Protector
  4. NSYS Diagnostic Certificate

TELECHOICE Online – Shipping and Delivery Information.

Fast Dispatch (Same Day before 3PM AEST [MON-FRI] or Next Business Day)

90% of our orders are dispatched the same business day once payment has been approved. Then, once your parcel is dispatched, you will be notified via email of your unique tracking number and delivery details. You will also receive the carrier’s details to track and trace your order.

We ship Australia wide through Australia Post.  TRACK YOUR ORDER

Please note: due to occasional delays or other operational issues, delivery times may vary for your delivery. Over 98% of orders shipped arrive within less than the maximum transit time

Our transit guidelines for standard delivery are:

Area Delivery time
Metro NSW, ACT, QLD, VIC 1 – 5 working days after dispatch
Metro WA, NT, TAS, SA 3 – 7 working days after dispatch
Regional NSW, QLD, VIC 3 – 7 working days after dispatch
Regional WA, NT, TAS, SA 5+ working days after dispatch
Rural NSW, QLD, VIC 7+ working days after dispatch
Rural WA, NT, TAS, SA 7+ working days after dispatch

All Refurbished products sold by TeleChoice come with a warranty from the date of purchase shown on the invoice. All Refurbished Phones are used devices. The handset device will show some wear and tear, but the unit has been fully tested and quality checked to ensure full functionality. Each Refurbished Unit has been graded as A Grade and are in very good cosmetic condition but may have minimal signs of marks/dents on the Frame/Screen of the device.

This device has a 12 month warranty

The phone must be brought back or sent to the original place of purchase for all warranty purposes. Proof of purchase is required for all warranty claims. And the phone will not be covered under warranty if:

  • It has been tampered with
  • There are visible signs of physical damage
  • There is liquid ingression
Brand Warranty Period Support Contact
Refurbished Handsets 3-12 Months depending on device  1300 835 324

TeleChoice Return Policy

At TeleChoice, we want our customers to be completely satisfied with their purchases. We believe that our returns and refunds policy is both honest and straightforward. It’s designed to give you complete confidence in purchasing through Telechoice Online Store. Please contact us at inventory1@telechoice.com.au for any enquiries.

14 Day – Defective Product Policy

If your product has developed a fault within the first 14 days of your delivery date, we offer an expedited exchange process. To help us process your exchange faster please ensure:

The product does not have physical or liquid damage.

The product has its original packaging and accessories.

Contact us within 14 days of your delivery date, providing your purchase details, a description of the fault , including photos of the issues you are experiencing at inventory1@telechoice.com.au .

Dead on Arrival/Damaged in Transit

If your product is damaged in transit or is dead on arrival, please take a photo of the damage or issue with the product and contact us immediately (same day) at inventory1@telechoice.com.au .

Manufacturer Warranty

For information on warranty, please refer to the warranty information. This return policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The warranties and product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

Exclusions

Please note our 14 Day – Defective Product Policies only apply to products purchased for personal use and excludes any products purchased for resale or business use. If you purchase more then three phones/tablets/smartwatches in a single transaction and you are purchasing as (or on behalf of) a business we consider the products to be for business use.

Phone Operating System
iOS
Phone Type
iPhone 11 [REFURBISHED]
Network compatibility
4G
Dual SIM (nano-SIM+ eSIM)
Yes
Colour
As listed
Device screen size (inches)
6.1
Resolution (Pixels)
1792 x 828
Display type
Liquid Retina HD display
Touchscreen
Yes
Internal memory
64GB OR 128GB
Battery life
Video playback up to 10 hours
Wireless Charging Type
Qi
Processor
A13 Bionic chip
RAM (GB)
4
Rear Cameras (MP)
Dual 12-megapixel Ultra Wide and Wide cameras
Front camera (MP)
12-megapixel camera
Built-in flash
Yes
Image stabilisation
Optical
Movie recording
4K Ultra HD
Video Frames Per Second
4K @24, 30 or 60
GPS
Yes
MP3
Yes
Video Calling
Yes
Apple connector type
Lightning
NFC
Yes
Wi-Fi
Wi-Fi 6 (802.11 ax)
Bluetooth
v5.0