Activate your TeleChoice SIM Card online

Frequently asked questions

SIM is active within 2 hours.

You can view and compare all SIM only plans here.

If your TeleChoice SIM has been locked, it may require you to provide the PUK for SIM PIN to open it again, please contact 1300835324 to retrieve this information.

To activate your replacement SIM, you may call our TeleChoice hotline at 1300835324 option 1.

Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number. To learn more about transferring your existing mobile number to TeleChoice, please click here.

Need support? We're here to help

Need support or have a question? Our friendly team is available to help. You can contact us via phone, submitting an online form, or live chat. See below for the best way to contact us for your type of query

Call: 1300 835 324 (press option 2)

  • Monday – Friday 9am to 8pm AEST
  • Saturday 9am to 6pm AEST

Call: 1300 835 324 (press option 1, then option 1)

  • Monday – Friday: 9am to 8pm AEST
  • Saturday – Sunday: 9am to 6pm AEST

Calling from overseas:  +61 2 8069 2638 [Toll free when calling from your TeleChoice mobile. If you’re calling from another service, roaming charges apply]

Live chat: Speak with us via Live chat.

Email: support@telechoice.com.au

Call: 1300 835 324 (option 4, then option 2)

  • Monday to Friday: 10am to 7pm AEST
  • Saturday 10am to 2pm AEST

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