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1300 835 324
1300 835 324

Hot DOUBLE DATA has landed for selected Prepaid, and SIM only plans*

T&Cs and eligbility criteria apply.

Please see our Terms & Conditions here

View Prepaid plans
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Mobile data banking & gifting

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Trusted network

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Prevent bill shock

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Bundle NBN with month to month mobile and save2

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Switching made easy Keep your number

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Mobile SIM
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Unlimited^ calls & text
Bundle NBN & save 10%2

Plans from $171

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NBN
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Interest free
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Plans from $59.991
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Phones on a Plan

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Unlimited^ calls & text
Handsets included

Plans from $261
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About TeleChoice

TeleChoice was Australian born in 1995 and has continued to be proudly owned and run in Australia ever since. Over the years, we have satisfied millions of happy customers because:

With us, there are no catches or hidden nasties, and we’ll only ever surprise you with something good (like making your plan even better)!

TeleChoice uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass.

As one of our customers, you will enjoy more mobile coverage when and where you need it.

Take advantage of everything Telechoice has to offer from data banking and gifting, to setting spend limits on your plan to avoid bill shock.  And much much more all conveniently accessible on the ‘My Telechoice’ App.

Our plans offer unbeatable value on a network you can trust. You are free to choose from any of our no lock-in or Prepaid plans and check out our NBN deals. Simply pick the one that’s best for you or ask us to recommend one for you.

Our Network

Frequently asked questions

TeleChoice uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass.

Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.

Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.

All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece. 

1) Login as per normal, enter your mobile or account number & your account password

2) An email and/or SMS will be sent to you with a 6-digit code, the email will come from no-reply@telechoice.com.au and here is its format:

3) Enter the code you received before the 5-minute counter is finished (located under the ‘Verify’ Button)

4) If the 5-minute counter runs out, you will have the option to resend the code

Things you need to know & do

  • Make sure your email is up to date on our end
    • You can login now and update OR
    • You can contact Customer Service on 1300 83 53 24 and we will update it for you
 
  • You can change your MFA code option (SMS, EMAIL or both) via your ‘Personal Details’ page for post-paid or through ‘My Details’ for Pre-paid

Multi-factor authentication (MFA) login process is live as of Tuesday 27th of June 2023

*Offer terms & conditions

For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.

Customers who purchase a TeleChoice NBN plan, are eligible for a 10% discount off a maximum of four TeleChoice month to month SIM only plans.

If more than four month to month SIM only plans are puchased, the discount applies to the lowest four TeleChoice month to month SIM only plans.

Your discount will be applied from your next bill moving forward, after your TeleChoice NBN service has been activated.

If you already have an existing TeleChoice month to month SIM only plan, your discount will be applied from your next bill moving forward, after your TeleChoice NBN service had been activated.

If a customer cancels their TeleChoice NBN plan, then the 10% discount on their TeleChoice month to month SIM only plan ceases.

^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here

For up to 3 months for new customers and Existing customers Who upgrade to a higher value eligible plan. Services must be active before midnight 31st January 2024.

Terms and conditions apply: New Post-paid & Pre-paid customers on an Eligible plan will receive ‘Double Data’ on their respective Mobile plan for 3 consecutive months. (connection and 2 recharges for Pre-paid plans)

This Offer applies to Up Grades Only: Existing customers already on an eligible double-data plan. (Pre-paid or Post-paid) must upgrade (in value) to another eligible double data plan to receive the double data promotion. Customers do not receive the promotion if they downgrade (in value) to another eligible double data plan. Existing customers do not receive the double data promotion if they are already solely on a double data eligible plan.

Need support? We're here to help

Need support or have a question? Our friendly team is available to help. You can contact us via phone, submitting an online form, or live chat. See below for the best way to contact us for your type of query

Call: 1300 835 324 (press option 1)

  • Monday – Friday 9am to 8pm AEST
  • Saturday 9am to 6pm AEST

Call: 1300 835 324 (press option 4, then option 1)

  • Monday – Friday: 9am to 8pm AEST
  • Saturday – Sunday: 9am to 6pm AEST


Calling from overseas:  +61 2 8069 2638 [Toll free when calling from your TeleChoice mobile. If you’re calling from another service, roaming charges apply]

Live chat: Speak with us via Live chat.

Email: support@telechoice.com.au

Call: 1300 835 324 (option 4, then option 2)

  • Monday to Friday: 10am to 7pm AEST
  • Saturday 10am to 2pm AEST

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1300 835 324

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support@telechoice.com.au

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Head Office

PO Box 5161,

South Melbourne, VIC 3205

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Terms & Conditions

Terms and conditions apply: New Post-paid & Pre-paid customers on an eligible plan will receive ‘Double Data’ on their respective Mobile plan for 3 consecutive months. (connection and 2 recharges for Pre-paid plans)

This Offer applies to Upgrades Only: Existing customers already on an eligible double-data plan (Pre-paid or Post-paid) must upgrade (in value) to another eligible double data plan to receive the double data promotion. Customers do not receive the promotion if they downgrade (in value) to another eligible double data plan. Existing customers do not receive the double data promotion if they are already solely on a double data eligible plan.