Your privacy is important.

Business Service Brokers Pty Ltd ACN 069 049 994 trading as TeleChoice (“TeleChoice”) is bound by the Commonwealth Privacy Act 1988 (the “Privacy Act”) and the National Privacy Principles set by the Federal Privacy Commissioner. For more information, visit www.privacy.gov.au

Collection of personal information
TeleChoice collects personal information where the information is necessary for TeleChoice to perform one or more of its functions or activities. The type of personal information we collect may include your gender, age group, title, name, contact details (address, phone and fax and e-mail address), information on how you use our products and services (such as how much you spend and the type of mobile telephone plan you may have), and personal preferences.
We only collect personal information when you knowingly provide it. For example, we may request personal information from you when you:
• order goods that require delivery;
• contact us for further information;
• participate in surveys and other types of research;
• enter a promotion, sweepstake, or contest hosted by TeleChoice through a variety of channels;
• subscribe to our mailing list;
• register your details on our web site;
• apply for a franchise; or
• submit a job application or résumé

Other information we may collect
For statistical purposes we collect anonymous information on web site activity (such as top pages viewed, the number of pages viewed, the number of sessions, most popular session times). We use this data to evaluate our web site performance and to improve the content we display to you.
To evaluate the effectiveness of our online advertising, we may use third parties to collect statistical data. No personal information is collected on these occasions.
We will collect, use, disclose and hold personal information in accordance with the Privacy Act.

Cookies
Telechoice may use tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We use this information to optimize our site and create a better online experience for you.
Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.

How we use your information
TeleChoice uses your information to better understand your needs and provide you with better service.
Specifically, TeleChoice uses personal information:
• To complete a transaction.
• To deal with your queries or customer service issues promptly. We may also keep information on your communications with our customer service representative(s).